The Reward card is issued by Blackhawk Network (UK) Ltd, an Electronic Money Institution authorized in the UK by the FCA with Company Reference number; according to certify from Mastercard International. Mastercard ® is a registered hallmark of Mastercard International Inc . You have a total of 60 days to return your products as well as that includes the time considered us to send a jiffy bag. If you require to alter or cancel any type of visit date, you have to tell BT a minimum of one working day before the arranged consultation or we may charge the matching of the setup cost.