Hello, I found my experience with the Batik Air Singapore Office to be very enjoyable and useful. The moment I stepped in, the staff welcomed me warmly; they were professional and attentive to my concerns. I had some questions regarding flight rescheduling and luggage policies, and they provided a simple and clear explanation of everything. Their patience and readiness to go above and beyond to ensure my comfort with the changes left the biggest impression on me. The office was clean, well-structured, and straightforward to move around in, contributing to the overall pleasant atmosphere. Due to their effectiveness and assistance, I could handle my travel arrangements without anxiety or uncertainty. This truly mirrored the airline’s dedication to providing excellent customer service.